On Friday 24th May 8 of the Sewell & Gardner team attended
The Lettings Live Conference
@ London Lancaster Hotel
Property Academy Landlord & Tenant Survey 2013
3428 Landlords & 3975 Tenants responded to the questionnaire
Whilst we need to keep the findings of this Nationwide Survey to ourselves so that we can act on them quicker than our competitors, one of the main points raised is something that Sewell & Gardner are already acutely aware of!
All the clients are one and the same. The landlord = the tenant = the seller = the buyer.
If we don’t treat our tenants correctly when they are renting through us, then they are unlikely to buy from us when they are ready to take the plunge into the sales market. If we don’t treat our buyers correctly when they undertaking the largest sale of their life, then they certainly won’t be coming back to us to rent out their investment property when they forage into the investment market. The importance of customer service and keeping in touch with our clients, our after-sales service &our after-rental service are areas already covered by Sewell & Gardner with priority. We know the value of our customers, whichever hat they are wearing!
For more information on the Sewell & Gardner aftercare please contact
Kirsty Drabik (sales) 01923 776400 & Jon Jackson-Bass (lettings) 01923 721900.
Fees are not the most important factor when choosing an agency, for the landlord or for the tenant.
42% of Buy to Let landlords will not negotiate the fees with the agent & 67% of unintentional landlords will not negotiate the fees with the agent. Tenants stated that if the same property was available with 2 agencies, the tenant would rather pay higher fees to go with a reputable agent rather than the agent who charges the least. At Sewell & Gardner it is our belief that fees are far less important than the quality of service and quality of tenant. A 3% reduction in fees SOUNDS a lot but often it is the difference between achieving an asking price and doing it quickly, at Sewell & Gardner we always equate any fee difference into pounds and pence, so that the client really does understand how many void days that equates to, it is always far less than people initially think.
For more information on Sewell & Gardner fee structure please contact
Ben Smith, Lettings Valuer on 01923 721900 or Liam Byrne, Sales Valuer on 01923 285886.
Karren Brady was an inspirational speaker, giving us all a compelling account of her tremendous success with plenty of anecdotes from her career in football and business leadership. Karren has achieved goals that most of us could only dream of, she is an inspirational leader and team builder, plus she is a fiesty lady and we have quite a few of those at Sewell & Gardner.
From an awards point of view, I think it was incredible to see 2 of our fantastic lettings team ladies win awards and be handed their trophies from Karren, huge congratulations to Rochelle Latham, voted Best Lettings Negotiator in the UK and Reagan Bradley, voted Best Property Manager in the UK, both seen here receiving their awards:
Finally Peter Knight introduced his Top 20 Best Marketing Ideas and it was a huge delight for Sewell & Gardner to be mentioned twice…
Firstly, our career booklet, introducing our fabulous team, an insight into why they joined Sewell & Gardner, how long they have been here and any changes in their career path, plus our Road to Success, the different career journeys available to any lucky candidate being employed by us!
For more information about a career in lettings please contact Jane Gardner
on firstname.lastname@example.org or call 01923 721901
Secondly, our VIP Landlord Club. An amazing incentive for any landlord looking to rent out their property for a longer period of time as the rewards build up over the years. The VIP Landlord Club is exclusive and open to those landlords exclusively using Sewell & Gardner for their rental property or portfolio in the Rickmansworth & surrounding areas.
For more information about our VIP Landlord Club please do not hesitate to contact
Ben Smith on 01923 721900 or email Ben@sewellgardner.com