"We have bought and sold houses with a number of Estate Agents over the years but have to say that Sewell & Gardner have been far and away the most attentive, reliable and helpful company we have ever used. From the valuation process through to sale they have kept us informed every step of the way. Joe has always been at the end of the phone to answer my queries no matter how trivial even going so far as to call or email me back “after hours”.
Despite our flat sale going through whilst they were still setting up their Watford Office Joe, Jordan and the Watford team have always been available and have been extremely professional and knowledgeable with both the selling and legal process, taking any pressures off me and dealing with them directly.
In the past when dealing with other agents we have often wondered what they do to earn their commission…with Sewell and Gardner, we now know. I can honestly say with complete confidence we would not hesitate to recommend them."
"All very good and a big thank you to all the staff!"
"Nothing was too much trouble, all staff were very helpful. Great service!"
"Yet again your support, drive and excellent service throughout is so much appreciated. I've been a long term client, and return for those reasons. Special thanks to Emily Issott, Jackie and Kirsty - we got there in the end!"
"A very good team, keep going as is! No problems at all, 100% perfection. Very pleased with my experience.
Joe & Ben were very professional, understanding and helpful. They kept me well informed and were honest - A big thank you to you both, 10/10 well done!"
"Attentive, polite, helpful and not pushy. You made the stress of selling much easier! Many thanks!"
"Having had a very bad experience last year with 'other' agents, we decided to go with Sewell & Gardner. We have been so pleased with our decision. Every step of the way Kirsty has kept us informed and updated. We really feel like she had our interests at heart. Can't recommend S&G highly enough!"
"Nine months ago we moved to our new house and we can say that it was all down to our estate agents Sewell and Gardner. The manner they work in is very professional and so very helpful, and we would both recommend them to anybody who is selling or buying a property."
"When I decided to move nearer to my family it was a huge decision for me. I'd been in my house for 39 years, had been widowed a few years previously and found the whole thought of the process terrifying. To add to my concern, unlike most of the houses around me, mine was classes as "in need of modernisation" which a lot of viewings don't want.
However, when Sewell & Gardner came to see it they didn't focus on the negatives but praised the positives about my house which cheered me greatly. The process of selling a house can be fraught with difficulties unless you are lucky. Sewell & Gardner were brilliant.
If I rang them and left a message, it was always passed on and they phoned back promptly. They always phoned to update me when they said they would, even if they had no new information. Added to which they included me in decision making, rather than telling me what to do and always emailed my daughter as well as phoning me.
They did the viewings and gave me prompt feedback. Not one person can make things happen in the process of selling and buying a house, it's up to so many people do their bit and it's totally beyond your control. Sewell & Gardner consistently chased and phoned to keep things moving and joined in my delight when I got the exchange settled.
They were, throughout, amazing."
"Good teamwork, excellent in communicating with each other and ourselves. Stood up when we entered the office, always held door open on exit and a very good impression."
"Having the ability to discuss and take time to answer all questions in layman's language to their clients. Also when business has been discussed, they spend time to be friendly and informal, so making clients feel comfortable when selling their home."
"Can I take this opportunity to thank you all at Sewell & Gardner for all your kindness in dealing with this sale it is much appreciated the staff have been absolutely magic Jackie has been a real diamond, and Emily has always cheered me up when she phones me, such a lovely bubbly person, and of course I mustn’t forget you for all your very hard work from day one, and Martyn for displaying our property so well.
Thank you all again you will all be remembered for all your very hard effort."
"Thank you to everyone there at S&G for everything you have all done for me, especially Emily and Jackie. They have both been very patient and understanding with all my numerous emails and phone calls with questions over the last 5 months.
Thank you Jackie for all your patience and kindness you have shown towards me. You have all been very kind there, especially Kirsty and Emily as well. I know I've been a pain sometimes with all my questions and wanting updates constantly, I don't envy your jobs at all!"
"Their friendly and helpful approach to dealing with their clients has been the most memorable aspect, where the clients come first."
"The team was always helpful and friendly, and kept us regularly informed with progress.
Chris was especially proactive and regularly communicated with all parties to resolve all issues quickly.
He worked very hard chasing third parties in order to successfully achieve the targeted completion date. He was always willing to talk any problems through with us and was very re-assuring when the inevitable issues arose. Many thanks Chris, and for the flowers!"
"Just to say thank you very much for the flowers you sent it was a really nice gesture.
I was only saying to Mum today what an outstanding agent you are. Your job is not the easiest but communication is key and you manage to communicate very effectively with your clients. Thanks again!"
"The most memorable aspect that I liked best about Sewell & Gardner was the friendliness of all staff and a sense of personal support service - you cared about my particular needs."
"The most memorable aspect that I liked most about Sewell & Gardner was their contact, empathy and they seemed genuinely interested in me and my needs. Chris Wood was the staff member who really stood out to me most as I have numerous dealings with him throughout the purchase."
"I would like to express my thanks to you for the swift and successful sale of my property in Bushey Grove Road. In particular, Joe, your advice was very much appreciated for the valuation and the marketing of the property. At all times I felt re-assured and treated as a sensible person, even when I clearly didn't understand the complexities of such a big financial undertaking!
Also appreciated were Ben's regular updates to me explaining the process towards completion. Either Ben or Emma were always on hand in the office when I dropped in, and were there on the phone or email to answer my questions.
Ben has been most helpful and professional in his work towards the successful completion of this sale. His conscientious, careful manner in his weekly and then daily updates to me plus his regular communications with my solicitors were much valued.
What a thoughtful gesture to receive the lovely bouquet of flowers from Sewell & Gardner to celebrate the successful sale! Thank you for that, indeed.
Best wishes, Joe, to you and your growing family as well as for the success of the Watford office of Sewell & Gardner.
And best wishes, Ben, in your continuing career."
"Sewell & Gardner have professional service from start to finish. Regular updates through the process and your behind the scenes work keeping all parties moving forwards. A special mention to Ben and Emma - both efficient and helpful. Good adverts for Sewell & Gardner."